Returns & Exchanges

At Bushbalm, we want you to love your skincare routine, which is why we offer a 60-day satisfaction guarantee on all our products. If a formula isn't the right fit for your skin, we are happy to facilitate a hassle-free return or exchange to ensure you find your perfect match.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal with your order number and shipping zip code to start the process within 60 days of purchase.

• 2.
  Select Return Type

  Choose whether you would like to exchange your item for a different formula, receive store credit, or get a refund to your original payment method.

• 3.
  Print and Ship

  Download your prepaid shipping label, securely package your items, and drop the package off at any authorized carrier location.

• 4.
  Processing and Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship your new exchange items within 5-7 business days.